Effective Date: 09 June 2025
Welcome to EzzyBook. Your privacy is important to us, and we are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services.
By signing up for, accessing, or using the services of EzzyBook (“we”, “our”, “us”), you agree to the terms of this Privacy Policy.
1. Definitions
- “Subscribers” refers to customers who register for and use EzzyBook services.
- “Customers” are clients or users of our Subscribers.
- “Staff” are individuals granted access by Subscribers.
- All above-mentioned users and registered visitors of our site are collectively referred to as “Users”.
2. Information We Collect
We collect the following information during registration or use of our services:
- Name
- Email address
- Password (encrypted)
- Phone number
- Country and city
This information is necessary to:
- Verify your identity
- Provide customer support
- Improve our services
- Communicate relevant updates and materials
We do not collect any financial or payment card details unless required for specific features (which will be disclosed explicitly).
3. How We Use Your Information
a. Internal Use
We use your information to:
- Create and manage your EzzyBook account
- Process transactions
- Prevent fraudulent activity
- Provide customized user experience
- Improve our services
b. Communication
We may contact you using your information to:
- Send transactional and security-related notifications
- Inform you about product updates or policy changes
- Deliver newsletters, tutorials, and promotional offers (you may opt-out at any time)
c. Information Shared with Third Parties
We may share limited data with:
- Payment processors, telecom operators, or other service providers strictly for transaction purposes
- Auditors, only for compliance validation
- Law enforcement authorities (e.g., Bangladesh Bank or as per applicable law) if any fraudulent, suspicious, or illegal activity is detected
- Successor entities in case of merger, acquisition, or reorganization
We do not sell or rent your personal information to third parties for marketing purposes.
4. Optional Data (Surveys & Feedback)
If you participate in optional surveys or questionnaires, the information may be used:
- For internal analytics
- To improve product features
- To inform marketing and outreach strategies
5. Security of Your Data
We are committed to ensuring the confidentiality and security of your personal data:
- All passwords are stored using secure encryption
- Only authorized personnel can access sensitive data
- Data is stored on secure servers with updated firewalls and antivirus protection
Users are advised to:
- Maintain strong passwords
- Log out after sessions
- Inform us of any suspected unauthorized access
6. Access & Modification of Data
You can review or update your personal information at any time by accessing your EzzyBook account settings. For account deletion or data export requests, contact us at info@ezzybook.com.
7. Changes to This Privacy Policy
We may periodically update this Privacy Policy. Changes will be posted on our website with a revision date. Continued use of the service after such updates constitutes your acceptance of the revised policy. If you disagree with any part of the updated policy, you may discontinue use and request account closure.
7. Changes to This Privacy Policy
We may periodically update this Privacy Policy. Changes will be posted on our website with a revision date. Continued use of the service after such updates constitutes your acceptance of the revised policy. If you disagree with any part of the updated policy, you may discontinue use and request account closure.
9. Contact Information
If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact us:
📧 Email: info@ezzybook.com
We take privacy matters seriously and will make every reasonable effort to address your concerns promptly.