What information we collect and why we collect it
When you signup, we only collect your email id, name, password, phone number, country, city. These are required to provide you the best possible services.
Password you choose are stored in encrypted form and is used to verify your account from time to time, when you login on EzzyBook from your devices.
Email ID along with password is used for verification of your identity to use EzzyBook services, Rest all details are stored as-it-is, however you can update them from time to time.
Email ID is also used to send you updates, learning material, tutorials, news from EzzyBook. We mail you only the significant emails which seems to be useful for you.
Use of collected information
Internal Use: Your information is collected, stored and processed in servers, which is used to provide you with a smooth, safe, efficient and customized experience of EzzyBook. The provided information will be used to process EzzyBook transactions, troubleshoot problems, resolve disputes, provide customer support service and customize your experience.
Communicating with You: We will also communicate with you using the information that you provided to complete processing of EzzyBook services or verify any important information or actions like investigating suspicious or illegal activity, responding to customer service requests, complaints or claims. Promotional offers, service updates and other marketing information will also be provided to you through the contact information that you provided.
Information Shared with Third Party: Third party like the bank, mobile operator and other service providers may need access to specific information for completion of your requested EzzyBook account. We will only disclose the required information to third parties.
Audit and Legal Compliance: Your information and transaction history may be viewed by the auditors for confirming the accuracy of our record. However, auditors will not have the right of using your personally identifiable information for any other purpose. Information related to illegal or suspicious activity carried out from your account needs to be made available to law enforcing body, Bangladesh Bank or any other applicable jurisdiction when requested.
Surveys and Questionnaires: When you answer the optional questionnaire or survey, information provided in them may be used for improving EzzyBook services, marketing and/or advertising purpose as described in the survey.
Mergers or Acquisition: If EzzyBook merges with other company or is acquired by another company, the successor company will have access to your information maintained by EzzyBook.
EzzyBook maintains your information with the highest level of integrity. Only authorized employees can access our office, network and files for completing the actions needed for smooth functioning of the system.
You can always review and change your personal information from the account setting page of your EzzyBook account.
Notification of Privacy Statement Changes
We will not disclose any personal information without your consent we collect from you, apart from special circumstances which are detailed below.
We may disclose personal information in special circumstances where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring or interfering (intentionally or unintentionally) with our rights or property, users or anyone else who could be harmed by such activities.
We may also disclose personal information when we believe in good faith that the law requires disclosure.
We will make every effort to take any issues seriously and address any concerns.